WebThe RNs utilize a standardized 15-item script designed to elicit information regarding the patient's health status after discharge ... Christmas C, et al. Telephone calls to patients after discharge from the hospital: an important part of transitions of care. Med Educ Online. 2015;20(1):26701–26704. PubMed CrossRef; WebHomepage Boston University
Legal Update - Legal Liability in Post-Discharge Phone Calls
WebUsing the patient lists noted in Table 1 above, the care coordinator(s) will contact patients by phone call within 72 – 96 hours of discharge to schedule a PDFU visit, if indicated. Figure 1 – Post-Discharge Call Process CC calls patient within 72-96 hours of DC CC – care coordinator DC – discharge PDFU – post-discharge follow-up WebJun 4, 2013 · Southside Hospital, decided in 1998. Christine Flanagan underwent a bilateral tubal ligation with no complications in the OR or in PACU, and was discharged from the Bay Shore, N.Y., hospital. The next day, a nurse placing a follow-up call discovered that Ms. Flanagan was suffering abdominal discomfort. While her discharge instructions had ... manifestly unfair
Discharge phone calls: a technique to improve patient care ... - PubMed
CALLER:Before you left the hospital, [DE name] spoke to you about your main problem during your hospital stay. This is also called your "primary discharge diagnosis." Using your own words, can you explain to me what your main problem or diagnosis is? 1. If yes,confirm the patient's knowledge of the … See more Use the guide below to help monitor medicines with significant risk for adverse events. Can you bring all of your medicines to the phone, please? We will review them during … See more CALLER:Have you been visited by [name of service, e.g., visiting nurse, respiratory therapist] since you came home? 1. If no, CALLER:I will call to make sure they are coming soon. CALLER:Have you received the [name of … See more CALLER:Now, I'm going to make sure you and I have the same information about your appointments and tests that are coming up. You were given appointments with your doctors [and for lab tests] when you left the hospital. … See more CALLER:Before we hang up, I want to make sure that if a medical problem arises, you know what to do. If you're having an emergency, for example [give disease-specific … See more WebPMID: 24102704 DOI: 10.1111/jhq.12051 Abstract The discharge process is a transitional period when the patient's care is shifted from the hospital to the home and can be stressful for patients. One technique used to improve the quality and continuity of care is the discharge phone call (DPC). WebSep 30, 2024 · Phone calls to patients after discharge from the emergency department (ED) ... resources that were helpful included use of a 3-way calling system for interpreter services and a predetermined script for the volunteer calls. Attentive consideration of local context, culture, and resources additionally supported the success and sustainability of ... korey schick - meybohm agent