WebPalo Alto Technical Support Center (TAC) Service The Trustwave Technical Assistance Center (“TAC”) provides the service management activities associated with the ongoing … WebCurrently working on Palo Alto TAC as a Technical Support Engineer and my key responsibilities are to maintain the SLAs and provide global support. Experience with IPSec VPN and VPN terminologies like GRE tunnel and troubleshooting. Having a good understanding of Global Protect connections like User-logon, Pre-logon, and On …
Palo Alto Technical Support Center (TAC) Service - Trustwave
WebJan 23, 2024 · What is the procedure for adding a license to the Palo Alto firewall? Go to the web interface of the firewall. Navigate to the device, and license, and click on the activate feature using the Auth code. Then click on the download authorization file and download the autirizationfile.txt file. WebJun 4, 2024 · 1. TAC support to high end customer in troubleshooting complex networks and security issues in PaloAlto Firewalls, Panorama and Global Protect. 2. Handling 5 to 8 customers from different part of the world including Senior Network Engineer, Technology Experts, System Engineers and other eminent personalities on daily basis. 3. hypertherm shipbuilding
Palotac - Frequently Asked Questions
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